Go to Settings → Reminder Sequence, expand the sequence you want to make default, and click Set as Default. The current default shows a green Default badge beside its name and doesn't show the Set as Default button. Anyone with settings_view permission can change this — it's not admin-only.

What "the default sequence" does

The default reminder sequence is the one applied automatically to every new reminder that doesn't have a specific sequence chosen for it. Most teams have one default that fits their typical cadence (e.g., 60/30/7 days before expiry), with named sequences for special cases.

Changing the default affects future reminders — existing reminders already linked to a specific sequence keep their assignment.

Before you start

  • You need the settings_view permission to access Settings → Reminder Sequence and use the sequence controls. This is not restricted to master/admin users only.
  • Have at least one sequence created besides the current default. If you only have one sequence, there's nothing to switch to.

Steps

  1. Go to Settings → Reminder Sequence.
  2. Find the sequence you want to make the new default.
  3. Expand it (click into it).
  4. Click the Set as Default button.

The sequence becomes the new default, and the previous default no longer has the Default badge.

How you can tell which sequence is the default

In the Reminder Sequence list on Settings:

  • The current default sequence shows a green Default badge beside its name. It does NOT show the Set as Default button.
  • Non-default sequences don't have the badge and DO show the Set as Default button when expanded.

If you can't find which is default, look for the green badge.

What changing the default does (and doesn't do)

Changing the default affects:

  • All new reminders created from now on (they pick up the new default).
  • Reminders that have always used the workspace default (no explicit sequence chosen) — they're recomputed against the new default's steps.

Changing the default does NOT affect:

  • Reminders that have a specific (non-default) sequence assigned — those keep their assignment.
  • Already-sent notifications — past sends are unchanged.

What happens next

  • The new default takes effect immediately.
  • New reminders use the new default automatically.
  • Existing reminders using the default recompute step send times against the new sequence's offsets.
  • A step whose computed send time falls in the past shows the "may not be sent because the date is in the past" warning on that reminder. See Why a step won't send.

Edge cases & gotchas

  • The default badge is the canonical indicator. Don't rely on naming conventions like "Default" or "Standard" in the sequence name — only the green badge means it's actually the default.
  • Changing the default doesn't retroactively change past notifications. Already-sent steps stay sent.
  • You can't unset a default without picking a new one. There must always be one default — to "change," you Set as Default on a different sequence.
  • Editing the default sequence's steps is workspace-wide — every reminder using the default picks up the new schedule on its next computation. See Edit sequence steps.

Related questions

  • How do I change the default reminder sequence? Settings → Reminder Sequence → expand the target sequence → Set as Default.
  • Who can change the default? Anyone with settings_view permission — not restricted to admin/master users.
  • How do I tell which sequence is default? Look for the green Default badge in the Reminder Sequence list.
  • Will changing the default affect existing reminders? Only reminders using the default (no specific sequence assigned) will recompute against the new default. Reminders with an explicit sequence keep theirs.
  • Can I have no default? No — there's always exactly one default. To change it, Set as Default on a different sequence.

Related articles

How notifications & sequences fit together · Create a reminder sequence · Edit sequence steps · Apply a sequence to a reminder · Why a step won't send