How to Upload Files and Create Folders in Drive

In Drive, click + New and choose Folder (to create a folder) or Upload File (to upload one or more files). Drive accepts any file type — there's no allowlist — and you can drag-and-drop files into a folder, or pick whole folders to upload (subfolders included). Each upload is checked against your company's available storage; if there isn't enough room, Remindax blocks the upload and tells you why.

Before you start

You need Administrator or Editor access with the relevant Drive/Explorer permissions.
Confirm you have enough company storage. You can see usage on the Subscription page and on the Companies page. If you're close to the limit, free space first (see Drive privacy and data location for what storage covers).

Create a folder

Open Drive.
(Optional) Drill into the parent folder where the new folder should live — folders can be nested.
Click + New → Folder.
Enter the folder name and save.

Upload one or more files

Open Drive.
Drill into the folder where the files belong.
Click + New → Upload File.
You have multiple ways to choose files:
- Pick one or many files using the standard file picker.
- Drag-and-drop files (or whole folders) from your computer into the Drive view.
- Pick a folder from your computer — Drive will upload its contents, including subfolders.
Wait for the upload to complete.

File types: Drive doesn't restrict by file type — PDFs, Word documents, images, spreadsheets, ZIPs, and other file types are accepted. (AI SmartDoc has its own format and size limits for processing — see SmartDoc extraction problems.)

File size: there is no per-file size limit on Drive itself. The constraint is your company's available storage — Remindax checks each upload against the remaining storage and blocks the upload if it would exceed the limit. The message you'll see is something like "the selected upload exceeds available company storage."

What happens next

The file appears in the current folder and counts toward your company's storage usage.
The same file can be attached to multiple reminders — the file isn't tied to a single item.
The Usage column shows how many items currently reference each file.

Delete a Drive file

Open the file's row ⋯ menu and choose Delete.
The file moves to the Drive Recycle Bin.
The file is removed from any reminders/items that had it as an attachment. The reminders themselves stay — only the attachment link is removed.
Storage usage no longer counts that file.
The actual file is purged from storage only when you empty the Drive Recycle Bin. Restore from the Recycle Bin if you need it back before then.

Edge cases & gotchas

No file-type allowlist — Drive accepts any file type. Be mindful when uploading sensitive data; Drive is per-company, so files don't cross companies but are visible to anyone with Drive access in this company.
Drag-and-drop a whole folder. The browser permission dialog will ask once; subsequent uploads keep that permission for the session.
Storage is per company, drawn from your account's overall pool. If one company fills up, free space there — moving files between companies isn't supported.
Deleting a file is safe for the reminders. The reminders stay; only the attachment link is removed. The file moves to the Drive Recycle Bin and can be restored.
Restoring a file from the Recycle Bin brings the file back, but does not automatically restore the attachment links on reminders — you'd reattach the file where needed.
Connected Google Drive files don't exist as a Drive feature. Bring Google Drive files in via Create a Drive file link.